We have enough robots: How originality beats conformity to drive innovation

Why won’t my team share their ideas? 

Your manager is looking for innovative ideas. They ask you for your best, most out-of-the-box idea. Finally! Your time to shine!

You finally share that brilliant idea that you’ve been telling your friends on Friday night would be a game-changer. But here comes the ice bucket innovation challenge that douses your spark: 

  1. Yeah, but not that one..
  2. We don’t have the budget for that
  3. We actually tried something similar in 2018 and it didn’t work 
  4. That doesn’t align with our current roadmap and will never get approval

Uhh, you wanted innovation right? 

After a few rounds of this, most employees do the logical thing: they stop trying. They retreat. 

That’s why their energy is flatter than the third flat white of the day, barely. Everyone nods, stays in their lanes, and plays it safe. We find solace in silencing ourselves, but convincing ourselves that we’re really trying.

The Psychology of Conformity 

We are hard-wired to want to fit in. Evolutionarily, getting kicked out of a group meant dying alone in the tundra. And in today’s job market, getting kicked out means months of job applications. 

To survive, we learn to put on a mask and tone down our unique traits in order to fit into a vanilla version of professional. Maybe you like vanilla? But it shouldn’t be the only option. When we edit ourselves to fit in a box, we dilute our best strengths. 

We don’t need more robots. We need deeply human, sometimes messy,  unapologetic originality. When every ice cream flavor has a place, with someone who appreciates them (even bubble gum flavor!), engagement rises and culture slaps (Gen Z slang for doing amazing!)

Unapologetic Originality: A New Framework for Employee Engagement

As a veterinarian, and working with animals since I was yay high, I’ve never seen a cat pretend to be a dog. I’ve never heard a crow apologize for their curiosity. And that neurotic Meerkat? Hasn’t considered acting any other way than to be hypervigilant.

It’s no different for humans. When we can show up and know that our unique contribution is a strength, appreciated, and sought out? We are engaged, try our best, use our survival superpowers to advance organizational interests.
To move from performative inclusion to genuine belonging, we need to stop the conformity and start finding the benefits to each person’s original contributions. Even the Bubble Gum flavour.

Stop Conformity. Start Innovating. 

So, how do we stop the conformity and start building a culture of irreplaceable contribution? 

1. Why Strategic Curiosity is the Best Tool for Risk Mitigation

Too often, leaders view curiosity as a challenge to their authority or that questioning slows and stalls projects. Not Jeremy, again with another question!??

However, research, like the Harvard Business Review article, show that organizations who prioritize curiosity actually see increased productivity and reduced groupthink. 

Curiosity helps us reveal potential gaps before we move full steam ahead. It’s not annoying; it’s risk mitigation. 

You can build curiosity, In your next meeting, ask why at least 5 times before settling on a solution. It might feel contrived at first, but when you build that habit, you’ll see risk more clearly.

Yes, you’ll sound like an incessant toddler asking mom, “are we there yet?” but it works. 

Pro Tip: Clearly state that you’re doing this for exploration so your team doesn’t feel like their ideas are being interrogated. 

2. Building Tolerance of Ambiguity to Lead Through Change 

Most corporate advice on adaptability is like asking a cat to bark like a dog. Or a Belgian Malinois to just “chill”.  

True adaptability is grounded in Tolerance of Ambiguity, our confidence to find a solution when faced with uncertain situations. Benchmark data from AdaptiQ Minds and the IAM® assessmentshows that less than 15% of leaders are naturally strong in ambiguity, yet it is the primary predictor of performance in uncertainty. In order to adapt, you have to be able to pause instead of jumping to knee-jerk reactions.

3. Irreplaceable Contribution: Your Team’s Edge in an AI World

    When we create an environment where team members aren’t afraid of being annoying, rejected, or tossed into the tundra, you get more ideas. Yes, it’s psychological safety. 

    Deliberately seeking out bad ideas, or avoiding characterizing ideas early on, creates a judgement-free zone where brilliant ideas are given the space to emerge without having to be perfect on the first try. Sometimes bad ideas lead to the best ones. And the people who feel the safest to share their ideas and use their creativity will outperform the bots every time.

    Human Brilliance vs. AI: Reclaiming Your Competitive Advantage

    When everyone is worried about being replaced by Artificial Intelligence, originality becomes our superpower. 

    AI has mastered predictable competence; it can beige-ify better, faster, and cheaper than any human. If you ask your team to conform, you are asking them to compete with a machine that owns average until the cattle servers come home.

    Leveraging your team’s strengths is how you build workplaces where everyone wants to join, and no one wants to leave. 

    Ready to Hear More Ideas from Your Team?

    I deliver high-energy Keyshops” that blend rigorous research and human engagement in an interactive presentation style that keeps people paying attention. Together, we will help your technical thinkers find their creative courage to adapt like a chameleon at a rave. Stop the stagnation and start making clear decisions in uncertainty.

    Uncertainty is your most expensive coworker. Ask me about the IAM® Assessment and recruitment tools to identify which leaders have the ambiguity muscle to navigate the riptide and stay on course. Do you want lifeguards scrambling to save every project every day? Or do you want a team of swim instructors who can equip others with the skills to escape the current themselves?

    I bring the unique perspective of a veterinarian who has guided teams through impossible decisions in excruciating uncertainty. By combining that front-line experience with the data and science of the IAM® model, I help you find opportunities in ambiguity instead of roadblocks.

    What are people saying? Click here for reviews of Caroline’s Programs

    We recently completed a workshop with our team that Caroline facilitated and it had a significant impact, particularly with one quite shy team member who now speaks up in meetings when she used to not share. I’ve also noticed our team seems to be smiling and having fun together more often than they used to as well which is no doubt due to the awesome session with her.

    Lisa Genovese, President, Bottomline